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Warranty

100% SATISFACTION GUARANTEE:

We at Pure1 are so confident in all of our products that we offer a 100% Satisfaction Guarantee. What that means is that all of our consumer products have a 30 day "no questions asked" return policy and money back guarantee less shipping and handling. If within 30 days from the date of purchase you are not completely satisfied, call us to arrange the return of your filter and refund. For your office, ask your dealer about a 30 day free trial. For customers outside the continental US, return shipping charges are not covered.

MANUFACTURER’S LIFETIME WARRANTY - CONSUMER PRODUCTS

The manufacturer of these filters agrees to repair or replace, at its option, any part of this filter which fails while in normal service.

This lifetime warranty will remain in place provided that the customer has replaced the filter cartridges with OEM components supplied by the manufacturer according to the manufacturer's recommended maintenance schedule.

In the unlikely event that any filter unit repairs become necessary, the customer may send the filter to the manufacturer, at the manufacturer's shipping expense. The manufacturer will provide a free inspection, as well as any necessary repairs or replacement, at no cost to the customer.

MANUFACTURER’S LIFETIME WARRANTY - DEALER PRODUCTS

Pure1, the manufacturer of these components, agrees to repair or replace, at its option, any part that fails while in normal service.
This lifetime warranty will remain in place provided that the dealer has replaced the filter cartridges with OEM components according to the manufacturer’s recommended maintenance schedule.
In the unlikely event that any repairs become necessary, please call Pure1 for the manufacturer RA#. Then send the product to Pure1, at your shipping expense. We will provide a free inspection, as well as any necessary repairs or replacements, at no cost to the customer.

  Customer Service| Toll Free: 866.88.PURE1